Privacy Policy
At SMP Tech Labs ("we", "our", or "us"), we are dedicated to protecting your privacy across all of our digital touchpoints, our website, and mobile applications distributed via the Google Play Store, Apple App Store, and other platforms.
1. Information We Collect
Depending on the specific mobile application or service you interact with, we may collect the following types of information:
- Account Information: Name, email address, and authentication tokens when you register or sign in.
- Device Information: Device model, operating system version, unique device identifiers, and network information necessary for crash reporting and app performance optimization.
- Usage Analytics: Anonymized interaction telemetry such as button clicks, session duration, and feature adoption to help us refine and improve app experiences.
- Diagnostic & Crash Data: Stack traces and error logs to resolve bugs and maintain 99.9% crash-free sessions.
2. How We Use Collected Information
We utilize information strictly for legitimate operational purposes:
- To develop, maintain, and enhance our mobile applications.
- To fulfill Google Play Developer Policy and Store guidelines regarding user safety and data transparency.
- To troubleshoot technical errors, bugs, and optimize app loading times.
- To provide customer support and respond to direct inquiries.
3. Data Protection and Security
We employ industry-standard administrative, technical, and physical security measures, including AES-256 encryption in transit (HTTPS/TLS) and at rest, to safeguard user data against unauthorized access, alteration, or disclosure.
4. Google Play Store & Third-Party Services Compliance
Our applications comply with Google Play Console Data Safety declarations. Where third-party SDKs (such as Google Play Services or Firebase Crashlytics) are utilized for diagnostic and analytics purposes, they operate under strict confidentiality and privacy agreements.
5. User Rights & Data Deletion
Users retain full control over their personal data. You may request access to, correction of, or permanent deletion of your data at any time by contacting our privacy compliance desk.
6. Contact Us
For inquiries regarding this Privacy Policy or data handling across any of our applications, please reach out to:
SMP Tech Labs
Email: privacy@smptechlabs.com